The scanner may not work properly if epson scan is open and your computer goes into standby mode (windows) or sleep mode (mac os x). restart epson scan and try scanning again. restart epson scan and try scanning again.. Will i be able to use epson scan or epson scan 2 with my scanner if i upgrade to windows 10? how do i install the software for my product if i don't have a cd/dvd drive? the message information for scanners that support epson scan settings is not installed.. The printer worked fine but the epson scan software would not open after the splash screen closed. cause: somehow the x or y coordinate value becomes an incredibly large value and windows is unable to place the window on the screen where it would be visible..
Under apps & features, select epson scan > uninstall and follow the on-screen instructions to uninstall epson scan. go to the main epson support page and search for your product. select downloads > drivers and download the scanner driver and epson scan utility .. Many printers and scanners use driverless technologies such as airprint or ipp everywhere, which don't require additional drivers on your mac.. Likewise, upon performing some preliminary inquiries about this message via googling (and testing both my epson workforce 2540 and my epson workforce 3530 to no avail), i decided to attempt to connect to my epson scanners using another scanning application (in my particular case i used vuescan) and i was able to perform a scan, thus quickly indicating that my issue was software related and not.